TERMS AND CONDITIONS OF SALE / DELIVERY TIMES

© capsfoodsystemses.com All rights reserved. capsfoodsystemses.com, in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, announces that its name is CAPS FOOD SYSTEMS ES. It is registered in the commercial register registered in the Commercial Register of Madrid, volume 43941, sheet 72, entry 1, sheet number M-768117. To contact us:
Phone: +34 643 81 90 01
Email: info@capsfoodsystemses.com

Introduction

Use of the service is reserved for consumers over 18 years of age or those authorized by their legal representative and whose purpose is individual and not commercial or professional.

Resale or rental of products purchased on this page is strictly prohibited, as is any commercial or professional use thereof.

CAPS FOOD SYSTEMS ES SL reserves the right to modify these terms and conditions of sale at any time and without prior notice. The customer is obliged to accept only the conditions valid at the time of his purchase.

Purchase

By making any purchase in our online store, users accept our terms and conditions described here.

Each product is represented by several images, as well as a description that corresponds to reality. CAPS FOOD SYSTEMS ES SL is not responsible for deviations related to the characteristics or resolution of the user’s or client’s device.

After confirmation of the purchase, the order will be shipped by the contracted transport agency.

After the purchase, the customer can request changes to the order, if it has not yet been processed and is in transit, by contacting CAPS FOOD SYSTEMS ES with the order number.

CAPS FOOD SYSTEMS ES SL reserves the right to reject the order of any customer who has not previously complied with the terms of purchase.

The purchase procedure will be considered completed when the customer confirms it and CAPS FOOD SYSTEMS ES SL will take full control.

Availability

Stock is limited. Products available at that time will be displayed on the website.

In case of problems with the stock of the ordered product, CAPS FOOD SYSTEMS ES SL will inform the customer as soon as possible.

The purchase contract between CAPS FOOD SYSTEMS ES SL and the customer will be concluded after checking the availability of the product in stock, debiting the corresponding amount from the credit card and after the customer receives the confirmation of the order from CAPS FOOD SYSTEMS ES SL.

Prices and payment methods

Prices include statutory taxes (VAT) and are shown in Euros (EUR).

CAPS FOOD SYSTEMS ES SL reserves the right to change the prices of the products advertised on its website at any time and without prior notice. The customer must pay the price displayed at the time of confirmation of his order.

CAPS FOOD SYSTEMS ES SL accepts payments via Apple Pay, Google Pay, Visa, Visa Electron, MasterCard, American Express and Maestro.

The order will be sent after CAPS FOOD SYSTEMS ES SL has verified the bank details provided by the buyer and received a reliable authorization to charge the purchase.

This merchant undertakes not to engage in any transactions that are illegal or that are believed by the credit card brands or the acquiring bank to be or have the potential to damage or adversely affect its goodwill. The following activities are prohibited under Card Brand Programs: Selling or offering a product or service that does not fully comply with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder or Cards. In addition, the following actions are also expressly prohibited:

“Sale of alcoholic beverages to minors under the age of 18.”

Shipment and Delivery

Delivery times are approximate, CAPS FOOD SYSTEMS ES SL offers the following estimates:

Peninsula: Orders placed from Monday to Thursday before 12:00 are delivered within 24 hours (until 13:30). After this time, they will be delivered within 48 hours (by 1:30 p.m.), unless the purchase is made on a Thursday after 12:00 a.m., as Saturdays are not delivered. In this case, the order will be delivered the following Tuesday (before 1:30 p.m.).

Orders placed on Fridays and weekends will be delivered on Tuesday of the following week (before 1:30pm) so we can ensure that the cold chain is not broken.

Orders placed on national and/or community/city of Madrid holidays that fall on a business day will be processed the following day.

Canary and Balearic Islands: no departures to the islands.

Shipping costs are described during the purchase process before confirming the order depending on the volume and destination.

Departures are not made on Fridays, Saturdays, Sundays or public holidays according to the Spanish calendar and/or Community of Madrid.

In case of product loss through the transport company, CAPS FOOD SYSTEMS ES SL will resend it free of charge for the buyer after the fact has been investigated.

When making a purchase, the customer undertakes to sign the sales receipt provided at the time of delivery of the order, in which he may include any comments he deems appropriate, always leaving a record of the condition in which he received his purchase. The customer confirms receipt of the order upon request, specifying the condition in which it was delivered.

If you want to witness any incident, you must display the details
incident on the shipping document and file a claim within a maximum of 24 hours.

Changes

Delivery costs due to an unjustified change are borne by the buyer.

To make an exchange, the customer must contact CAPS FOOD SYSTEMS ES SL informing them of their intention to exchange the product for another product within 15 days of receiving the product.

In the event that the return results in a difference in the purchase amount in favor of CAPS FOOD SYSTEMS ES SL, the customer will pay the difference.

In the event that the return creates a difference in favor of the customer, CAPS FOOD SYSTEMS ES SL will reimburse the customer for the specified amount using the same payment method used to place the order.

Returns

The customer has the right to withdraw from the contract within 14 days from the moment of receiving the order. To exercise this right, the customer must notify CAPS FOOD.

SYSTEMS ES SL about your decision to cancel the purchase to info@capsfoodsystemses.com and attach the form below with the necessary data. Example form.

If the customer cancels the purchase contract, he or she bears the costs of returning the order. The customer will be refunded all payments, including the cost of delivery, within 14 days from the moment when CAPS FOOD SYSTEMS ES was notified of its decision. These refunds will be made using the same payment method that the customer used to make the purchase.

In case of return of goods belonging to several orders, the shipping cost is not refunded.

Products must be returned in perfect condition and in the original packaging. Returns or exchanges are not accepted if items are returned incomplete, damaged or opened.

Products must be returned to the following address: Jaen, Castillo De Locubin, Pol. Ind. Cerezo, C Almendro, 35, 23670

Return shipping costs, customs fees and local taxes are the responsibility of the customer. If the return costs are more than the value of the item to be returned, you will be charged the balance.

Authenticity and intellectual property rights

CAPS FOOD SYSTEMS ES SL guarantees the authenticity and high quality of its products.

It is strictly forbidden to copy or reproduce, in whole or in part, any textual and/or graphic content presented on the CAPS FOOD SYSTEMS ES SL website without prior and express consent.

Contacts

For inquiries related to this website, the customer may send an email to: info@capsfoodsystemses.com

General disposition

CAPS FOOD SYSTEMS ES reserves the right to modify or cancel, temporarily or permanently, the service or any part thereof, with or without notice. CAPS FOOD SYSTEMS ES SL shall not be liable to the client or third parties for such change or cancellation.

It is the customer’s responsibility to check the terms and conditions to determine if any changes have occurred.

The order is governed by the terms and conditions in effect on the date and time of placement by the client.

The contract of sale between the client and CAPS FOOD SYSTEMS ES SL is governed by Spanish law.

© capsfoodsystemses.com. All rights reserved capsfoodsystemses.com pursuant to Law 34/2002 of July 11 on Information Society Services and Electronic Commerce announces that its name is CAPS FOOD SYSTEMS ES SL. It is registered in the commercial register registered in the Commercial Register of Madrid, volume 43941, sheet 72, entry 1, sheet number M-768117. To contact us: Tel.: +34 643 81 90 01. Email: info@capsfoodsystemses.com